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Levels of COver

Frozen pipes

When the winter approaches, preparing the house becomes increasingly important. The expense of frozen or burst pipes can be easily avoided with a few simple precautions:

  • Make sure you know where the water mains valve and header tank are and that you can turn them on and off.
  • Repair any dripping taps.
  • Check that any pipes or tanks in lofts and any unheated areas are properly insulated.
  • Keep central heating on at a low temperature if you are going to be away from home overnight or for a few days.
  • · If you think your pipes are frozen, turn off the water at the mains valve and the header tank to cut down the amount of water that could escape if a pipe bursts.
  • Thaw a frozen pipe gently, with a low steady heat such as a hot water bottle or hair-dryer and not a naked flame. Have something ready to catch water in case the pipe bursts.
  • Keep the telephone number of a plumber readily available in case of emergencies.
  • Check your buildings and contents insurance covers not just the pipes, but also any damage to furniture or flooring caused by burst water pipes.

If a frozen pipe does burst, take the following action:

  • Switch off the central heating to reduce water flow.
  • Open all taps to drain the system.
  • Collect all water in containers.
  • Turn electricity off at the mains if sockets or appliances have been affected.

Further reading on levels of cover:

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